Frequently Asked Questions
Everything you need to know about your Amalgam Collection experience.
What is the standard shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, generally taking 7-14 business days.
How do I initiate a return or exchange?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. You can start your return through our online portal using your order number and email address.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored silhouette.
What sustainable practices does Amalgam Collection follow?
We are committed to ethical fashion. Our collection utilizes organic cotton, recycled polyester, and low-impact dyes. We also partner with audited factories that ensure fair wages and safe working conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.