Returns & Exchanges
At Amalgam Collection, we strive for perfection in every silhouette, but we understand if a piece doesn't meet your expectations. We offer a 30-day return window for all unworn garments in their original condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our atelier receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
